Option 1: Renew with your doctor
Use this path if you already have, or can get, an updated prescription from your regular doctor.
- Get your updated prescription.
- Open the secure Member Portal upload page.
- Upload clear images or PDF pages.
Welcome to the Pharmacy Direct Member Portal
The Member Portal section will allow you to upload prescriptions, pay your Pharmacy Direct account, change your delivery address or chat to one of our agents.
To continue to this section we require your Medical Aid member details which may include dependent details, delivery address and contact details.
If you consent to providing these details, please click on the continue button below.
Thank you.
Leukemia is one of the most common cancers affecting South Africans, yet many people delay seeking medical advice when early symptoms appear. Understanding the signs and acting quickly can significantly improve treatment outcomes.
Common early symptoms to watch for: persistent fatigue, unexplained bruising or bleeding, frequent infections, night sweats, bone or joint pain, and unintended weight loss. If you or a loved one experience any of these symptoms, consult a doctor without delay.
Regular health check-ups and blood tests are essential for early detection. If you need a prescription renewed for ongoing treatment or monitoring, or if you want to speak with a registered doctor about concerning symptoms, Pharmacy Direct and our partner Docotela can support you.
Need to consult a doctor about your health concerns?
If your prescription is expiring (or has expired), the best option is always to renew with your regular doctor. If you are unable to consult your doctor in time, we can offer an optional online doctor consultation through our partner service.

Use this path if you already have, or can get, an updated prescription from your regular doctor.
If you cannot see your doctor in time, you may choose to consult a registered online doctor through our partner service Docotela. Your consultation may result in an electronic prescription being sent to Pharmacy Direct.

